Fiorista Specialty Coffee and Roasters (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website and use our services. By accessing or using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information to provide and improve our services. The information we collect includes:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment information.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and device information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience and gather analytics.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Order Processing: To fulfill and manage orders, payments, and deliveries.
- Customer Support: To respond to inquiries, provide assistance, and resolve issues.
- Marketing and Communication: To send promotional messages and updates (with your consent).
- Website Improvement: To analyze usage patterns and improve our website and services.
3. Sharing Your Information
We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information with:
- Service Providers: Payment processors, shipping companies, and IT service providers who help us deliver our services.
- Legal Requirements: When required by law or necessary to protect our rights.
4. Users' Rights Regarding Their Data
You have the right to:
- Access Your Data: Request a copy of the personal data we hold about you.
- Correct Your Data: Request corrections to inaccurate or incomplete information.
- Delete Your Data: Request that we delete your personal information (subject to certain legal obligations).
- Withdraw Consent: Opt-out of receiving marketing communications at any time.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. Despite our efforts, no method of transmission over the internet is 100% secure.
6. Cookies Policy
We use cookies to enhance your experience on our website. You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your user experience.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- Email: [email protected]
- Phone: +97339967739
- Address: Manama,Jidhafs, BahrainShop 346,Road 14,Block 425